Welcome to [www.rcf-rewardingprogress.com/] (the “Platform”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Platform. We are committed to protecting your privacy in compliance with Malaysia’s Personal Data Protection Act 2010 (“PDPA”) and other applicable laws.

1. Collection of Personal Data

We collect and process personal data for the purpose of providing our services, facilitating crowdfunding campaigns, and improving user experience. The types of personal data we collect include:

  • Identification Data: Full name, NRIC or passport number, and contact details (email, phone number, address).
  • Financial Data: Payment information, including bank account details and transaction history.
  • Technical Data: IP address, device information, browser type, and usage data from your interactions with the Platform.
  • Project Data: Information related to campaigns you create or support, including project descriptions, funding goals, and reward structures.

2. Use of Personal Data

We use your personal data to:

  • Facilitate your participation in crowdfunding campaigns.
  • Process payments and contributions for campaigns.
  • Communicate with you regarding your account, campaigns, and Platform updates.
  • Comply with legal obligations, including anti-money laundering regulations.
  • Improve and personalize your experience on the Platform.

3. Disclosure of Personal Data

Your personal data may be shared with third parties under the following circumstances:

  • Service Providers: We may share personal data with third-party service providers (e.g., payment processors, hosting services) to assist in operating the Platform.
  • Legal Requirements: We may disclose your personal data if required by law, court order, or regulatory authorities.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred to the new entity.

We will not sell or rent your personal information to third parties.

4. Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. This includes using SSL encryption for data transmission and secure servers for storage.

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Retention of Personal Data

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. After that, your personal data will be securely deleted or anonymized.

6. User Rights

In accordance with the PDPA, you have the following rights concerning your personal data:

  • Access and Correction: You may request access to and correction of your personal data that we hold.
  • Withdrawal of Consent: You may withdraw your consent for us to process your personal data at any time, subject to legal or contractual restrictions.
  • Complaints: If you believe that your privacy rights have been violated, you may file a complaint with the relevant authority in Malaysia or contact us directly.

To exercise any of these rights, please contact us at contact@rewardingprogress.com.

7. Cookies

We use cookies and similar technologies to collect usage data and improve the functionality of our Platform. Cookies help us understand how users interact with the Platform, allowing us to enhance user experience.

You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our Platform may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not cover the privacy practices of those third parties. We are not responsible for the content or privacy practices of third-party websites.

9. Children’s Privacy

Our Platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected personal data from a minor, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.” You are encouraged to review this Privacy Policy periodically to stay informed about how we protect your personal data.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

  • Email: contact@rewardingprogress.com

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